Refund policy

Digital items (ebooks and audiobooks): Because digital items are delivered immediately, no refunds will be given for these products. If you experience technical difficulties downloading/accessing your ebook or audiobook, please contact help@bookfunnel.com.

Physical items (apparel and swag): Since these products are made especially for you as soon as you place an order, we're unable to offer refunds, returns, or exchanges.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.